Apple investigating iPhone electrocution claim

China’s consumer-safety agency has warned of an electrocution risk from unregulated mobile-phone chargers. This unregulated mobile-phone chargers are typical in China. Past Monday, Apple mentioned it will check out claims that an iPhone could have electrocuted and mortally wounded a 23-year-old female in western China.

China’s state-run Xinhua News Agency documented over the week that Ma Ailun died after responding to a call on a charging iPhone. The report rapidly went viral within China. China is considered as a second-largest market with regard to Apple iPhones. A local investigator informed the Wall Street Journal that this woman suffered “an obvious electronic shock.”

“We are deeply saddened to learn of this tragic incident and offer our condolences to the Ma family,” Apple said in a statement. “We will fully investigate and cooperate with authorities in this matter.” The firm declined to tell more about the incident or what could have caused it. It is unclear whether or not the phone was to blame. The incident is definitely the latest setback regarding Apple’s China services. This year, Apple Chief Executive Tim Cook issued a strong apology and improved Apple’s warranty insurance policy after an extensive assault from the Chinese media. This particular Chinese media lamented that the insurance policies were unfair. Allegations of abuse as well as unfair labor situations at Apple providers remain a prominent issue in China, said Michael Palma. Michael Palma is known as a consumer-electronics analyst at market intelligence firm IDC.

“The Apple brand still bears the value within China that it carries in the U.S.,” Palma said. “But preserving that impression is what’s bringing Apple’s quick reaction. They’ve already been very proactive in trying to show that they’re interested in preserving Chinese consumers.” China was perhaps most widely known as a supplier, not a consumer of luxury technological products like the iPhone. But over the past fiscal year, China, Taiwan and Hong Kong accounted for 14 percent of Apple’s global product sales. That share is anticipated to grow, said Brian Colello, an expert at Morningstar. China is the world’s largest smartphone industry, with Apple, Samsung and homegrown manufacturers such as Lenovo and Huawei duking it out pertaining to market share.

Barely any of those companies have been resistant to most of these incidents. Colello remarked that last week, a lady in the United Arab Emirates lamented that her Samsung Galaxy S4 captured fire while charged up overnight.

Via: Seattle Times

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Apple investigating iPhone electrocution claim